SHIPPING and RETURN POLICIES

SHIPPING POLICY

 

We ship Mon-Fri within the contiguous United States.  We do not ship to Alaska and Hawaii, or outside of the U.S.  Usually, we ship within 1-3 business days of your purchase, unless your item is made to order.  Please refer to the listing for each item for accurate shipping time frames.  

 

We ship UPS Ground and USPS Priority, which typically take 1-4 business days for delivery, but can take longer. 

 

*We do our best to combine items into the same box, and are happy to refund for shipping overages that you may have paid.  However, this does not apply to wreaths.  Wreaths are shipped in separate boxes.*

UPS Shipping Options:

Ground: 1–5 business days within the contiguous U.S.  You will receive a tracking number via email where you can track your package.

USPS Shipping:

Priority Mail: Typically arrives in 1-5 days. However, USPS does NOT guarantee this, and can take longer during the pandemic and especially the busy holiday season. Once your package is received by USPS, it is out of our hands. You will receive a tracking number via email where you can track your package. If you have any issues with delivery, you will need to contact USPS to log a missing package claim. Feel free to contact us for any additional information needed to submit the claim. (This is not uncommon during the busy Holiday season.) 

Contact Numbers:  USPS: 1-800-ASK-USPS® (1-800-275-8777) or UPS 1-888-PICK-UPS (1-888-742-5877)

 

Local Pick-ups

If you are ordering wreaths or supplies/decor items and would like to pick them up at our shop, you may select the Porch Pickup option in the Shipping section at Check Out.  If this option does not appear, select a shipping option, then use coupon code PORCHPICKUP at checkout, and the shipping cost will be removed.  Please add a note with your order letting us know when you will pick up.  Please note the turn around time for your order in the listing of each item in our store.  Some items are ready within 1-3 business days, and some items are made to order and may take 3-5 business days, or 1 or more weeks to create.  You will receive an email when your order is ready for pick up.

BeWREATH It or Not!

400 Verna Trl N

Fort Worth, TX 76108

817-239-8868

Email address: info@bewreathitornot.com

RETURN POLICY

 

All sales are final.  

 

We do not accept any returns for handmade items such as wreaths or bows, due to the nature of those items.  Please feel free to contact us  with any questions before purchasing. 

 

Returns and exchanges for non-handmade items are also not permitted.  

 

If, for some reason, a non-handmade item arrives damaged, you may return it using the following return process:

 

-Please email us at info@bewreathitornot.com including Return Claim in the subject line. 

-Photos are required to substantiate damage claims. 

-Claim must be submitted and received by BeWREATH It or Not! within 2 weeks from receipt of shipment. 

-When filing a return claim, please include the following information: Name, Phone Number, Order Number, Quantity, and a photo of the damage or defect. 

-Upon receipt, BEWREATH It or Not! will review the claim for approval. 

-If approved, returns due to damage will be replaced or refunded upon receipt of the item.  

-You will be responsible for all shipping charges. Ship back to us with a trackable shipping method such as USPS, UPS or FedEx. Consider insuring any high value package. USPS is generally cheaper for boxes under 5 lbs. UPS or FedEx may be cheaper for heavier packages.  Or, contact us, if you are local, to make arrangements to return your item.  Returns will not be refunded if left on my front porch without filing a claim first. 

-Please include a copy of your invoice with the items, highlighting the items you are returning.

 

If approved, the value of the merchandise you returned (your original purchase price excluding shipping charges) will be credited to the original payment source within one week of receipt.  Funds may take an additional 3-5 business days to appear in your payment account, depending on your bank.

Effective as of April 20, 2022..